Frequently Asked Questions

Your price depends on the size of your home, your cleaning frequency, and whatever optional add-on services you choose to include.

We clean many homes a day, and it’s difficult for us to know exactly how long each home cleaning will take. That’s why we offer you a preferred window of time, instead of a specific appointment time. That being said, if you ever have specific scheduling needs, all you have to do is reach out to us, and we will do our very best to accommodate you.

To make your cleaning service more efficient, we ask that you do the following before we arrive:

1) Pick up or put away clothing & personal items which are blocking  cleaning surfaces.

2) Store away any household items which can easily break.

3) Secure your pets so they are out of the way while our cleaning staff cleans your home.

We need electricity and water to clean, so please make sure your utilities are still functioning.

We will send a text message when we’re on our way to your home and provide you with an eta.

No, we provide all of our own cleaning supplies and equipment.

However, if you prefer, we can use your cleaning products instead. Just let us know the day before your service. 

Tipping is entirely optional, but very much appreciated by your cleaning team.

Email or call us. You can stop whenever you like.

Your happiness is the reason we do our work. If you’re not 100% satisfied with our services, we’ll  work with you to make it right.